TERMS AND CONDITIONS OF SERVICE applied by Roomless S.r.l. C.F. and P.I. 02547910469 with headquarters at Via Di Ruota 1/A, 55062, Frazione Colle di Compito, Capannori (LU) - hereinafter also simply “Spacest”

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Please read the following terms and conditions carefully as they contain relevant information about your rights and obligations. These terms and conditions include various limitations and exclusions of liability, which limit Spacest's liability under certain circumstances, as well as legislation applicable to the services offered.

The terms and conditions (specified below) apply to all services offered by Spacest, online, through any mobile device, via email or telephone. By accessing and/or browsing the Web site at http://spacest.com through any platform and/or completing a booking, you acknowledge that you have read and understand the Terms and Conditions of Service (including the privacy statement) and agree to be bound by them.

Spacest reserves the right to modify these Terms and Conditions at any time.

1. PURPOSE AND GENERAL CONDITIONS

Spacest's social mission is the simplification and economic optimization of the rental property search process, which to date is cumbersome and complex. Through the portal, customers can view properties / rooms / rooms / packages (hereinafter also “Services”) and make reservations. By making a reservation through the Web site, a direct, legally binding contractual relationship is established.

It should be made clear that Spacest is not a travel agency and, therefore, is not to be held responsible, in any way for the terms and conditions of travel and/or products sought/found and/or booked through the Portal ("Third Party Products"). All such Third Party Products are in fact provided by independent travel agencies, hotels, tour operators or other third parties (“Third Parties”) and are subject to the terms and conditions imposed by these third parties.

Spacest assumes no responsibility or liability for any violations attributable to third parties of any applicable laws, rules and regulations. Likewise, Spacest reserves the right, at any time and without notice, to withdraw publication or disable access to any Ad for any reason, including Ads that Spacest, in its sole discretion, believes to be in any way misleading or untrue.

Spacest, indeed, merely makes the Platform, App, and Services available under these Terms and Conditions.

In any case, the Company reminds you that you may use the Platform l'App and the Services only in accordance with applicable laws and for legitimate purposes. In particular, you are prohibited from using the Platform the App and the Services (i) for any improper or unlawful purpose, or to post, share or transmit any material that is defamatory, offensive, obscene or otherwise objectionable; (ii) that violates the confidentiality, privacy, or rights of any third party, including copyright, trademark, or any other intellectual property right; (iii) that is posted, shared, or transmitted for advertising or promotional purposes in connection with yourself or any third party; or (iv) that is misleading or deviates from your identity.

1.2. Third-Party Partners and Integrations

The Platform may contain links to third party websites or services (so-called “Third Party Partners”) including facebook.com and/or instagram.com It is important to remember that Spacest does not own or control such Third Party Partners and that when the Client interacts with them, information about the Client may be provided directly to the Third Party Partners, Spacest or both. Such Third Party Partners have their own rules regarding data collection, use and disclosure. Therefore, we encourage you to carefully read their respective Privacy Policies. The Services are not intended for children under the age of 13.

2. CONTRACT CONCLUSION; PRICES AND DISCLAIMER

By accessing the portal http://spacest.com the Customer has information about the availability and prices of the “Services”. All rates are intended to refer to the individual “Service”. It should be made clear, however, how your use of the Services and/or the Platform is entirely at your own risk. The Services offered by Spacest are drafted with the utmost care/diligence, and subject to careful scrutiny. The Company, however, disclaims all liability, direct and indirect, conditions or warranties, explicitly or implicitly to Clients and in general to any third party, for any inaccuracies, errors, omissions arising from the aforementioned content. As stated above, Spacest, is not a travel agency and all Third Party Products are provided by travel agents, airlines, hotels, travel operators or other independent third parties (“Service Providers and/or ”Third Parties").

It should be reiterated that Spacest simplifies and facilitates your reservations with Suppliers but is not responsible in any way, nor does it have any obligation to the Client regarding such reservations. The identity of the specific Supplier and the terms and conditions applicable to the reservation will be communicated at the time of the reservation.

Therefore, of case of problems related to booking Spacest recommends to contact the Provider directly. Spacest is in fact excluded from the terms between the Client and the Service Provider. The Service Provider is solely responsible for the Travel Experience. For this reason, no claim for compensation may be made against Spacest for any issues related to the booking. Any claim must be made directly to the “Third Parties,” whose details are provided by Spacest by email following the booking. The Client is therefore invited to want to check the conditions applied by the “Third Parties”.

3. PAYMENT METHODS, REFUNDS, AND CANCELLATIONS

For some products or services, the Service Provider requires prepayment and/or payment during the Travel Experience. If payment is arranged by Spacest, Spacest will be responsible for handling the payment and completing the transaction with our Service Provider. In this case, the payment constitutes the final agreement on the price “due and payable.” If the charge is made by the Third Parties, this is usually done in person at the beginning of the Travel Experience, but it may happen (for example) that the charge is made to the credit card at the time of booking or check-out from the Facility. This depends on the prepayment conditions adopted by the Service Provider, communicated during the booking process. If the Service Provider requires prepayment, it may be received or pre-authorized at the time of booking and may be non-refundable. Therefore, before booking, check the Service Provider's prepayment conditions (available during the booking process), which we cannot influence and are not responsible for.

When you make a Reservation, you agree to the applicable terms and conditions displayed during the reservation process. You will find each Service Provider's cancellation conditions and any other conditions (relating to age requirements, security or security deposits, group booking surcharges, extra beds, breakfast, pets, cards accepted, etc.) on our Platform, on the Service Providers' information pages, during the booking process, in the conditions and in the confirmation email or ticket (in applicable cases). In case of booking cancellation or no-show, the extra cost of cancellation/no-show and any refund will depend on the respective conditions of the Service Provider. Some reservations cannot be cancelled free of charge, while others can only be cancelled free of charge before a deadline. Spacest will only be able to make a refund if cancellations are made within the applicable terms. Outside of these scenarios, any claim for refund, price reduction, and/or cancellation may only be made against the Service Provider.

4. USE OF MATERIAL ON THE SITE

The materials on this website are protected by applicable copyright and trademark laws. Permission may be granted to temporarily download one copy of the materials (information or software) on Spacest's web site for personal, non-commercial transitory viewing only. In fact, our services are available for personal use only. Therefore, the User is not permitted to make commercial use of them and, in particular: to market, resell, use, copy, monitor, display, download and/or reproduce in any way the content, services and/or any other information on the Platform.

Users are specifically prohibited from:
- Modifying or copying materials;
- Using materials for commercial purposes or any public display (commercial or non-commercial);
- Attempting to decompile or decode any software on Spacest’s website;
- Removing copyright or proprietary notices from the materials;
- Transferring materials to third parties or "mirroring" them on another server.

In the event of violation of any of the foregoing provisions, this “license” shall be deemed automatically revoked, subject in all cases to Spacest's right to terminate it at any time. Upon termination of the display of these materials, upon termination of this license or upon request of Spacest, the User shall immediately destroy any downloaded materials in his or her possession, whether in electronic or printed form.

5. COMMUNICATIONS

At the time of registration and creation of the User profile, the latter agrees to receive e-mail and other forms of communication, necessary for the execution of the contract and the provision of the requested services. In order to complete and correctly guarantee the booking and any service offered by Spacest, it is essential to use a valid e-mail address. For more information, please see our Privacy Policy and Cookie Policy

6. MODIFICATIONS

Spacest reserves the right to change this Section at any time, without the burden of giving prior notice. Therefore, the User is required to review these Terms and Conditions and, by browsing, agrees to be bound by the most recent version.

7. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with Italian law. In the event of any dispute concerning this contract, its interpretation and application, the parties agree to have all future disputes arising out of this contract decided by arbitration. The seat of arbitration shall be in the territory of Italy. There shall be three arbitrators, one appointed by each party and the third chosen by mutual agreement by the two party arbitrators. In the event that the two arbitrators are unable to identify the third arbitrator, the latter shall be appointed by the President of the Court of Lucca in the manner and within the time prescribed by law.